At VSV Style, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, our Refund and Returns Policy ensures a smooth process for returns and exchanges. Please read the following terms carefully.

1. Eligibility for Returns

• Items must be returned within [Insert Number] days of delivery.
• Products must be unused, unworn, and in their original packaging with all tags intact.
• Items such as cosmetics, jewelry, and intimate wear are non-returnable due to hygiene reasons.
• Proof of purchase (order confirmation or receipt) is required for all returns.

2. Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at [Insert Email] with your order details and reason for return.
2. Wait for our approval and return instructions.
3. Ship the item(s) back to the provided return address. Customers are responsible for return shipping costs unless the product is defective or incorrect.
4. Once received and inspected, we will process your refund or exchange.

3. Refund Policy

• Approved refunds will be processed within [Insert Number] business days.
• Refunds will be issued to the original payment method used for purchase.
• Shipping costs are non-refundable unless the return is due to a damaged or incorrect item.

4. Exchanges

• We offer exchanges if the item is damaged, defective, or the wrong product was received.
• If the desired exchange item is unavailable, we will provide a full refund or store credit.

5. Non-Returnable Items

The following items cannot be returned or exchanged:

• Used or washed clothing and accessories.
• Cosmetics, jewelry, and personal care products (for hygiene reasons).
• Discounted or clearance sale items (unless defective).

6. Late or Missing Refunds

• If you haven’t received a refund, check with your bank or payment provider, as processing times may vary.
• If you still have not received your refund, contact us at info@vsvstyle.com