FAQ’s
You can place an order by selecting your desired items, adding them to your cart, and proceeding to checkout. Follow the on-screen instructions to complete your purchase.
We accept credit/debit cards, PayPal, bank transfers, and other secure payment methods displayed at checkout.
Yes, we offer worldwide shipping. Delivery times and charges vary based on location.
Once your order is shipped, we will send you a tracking number via email or SMS. You can track your shipment on our website or the carrier’s tracking page.
Orders can only be modified or canceled within 72 hours of placing them. Please contact our support team immediately for assistance.
We accept returns within [Insert Number] days of delivery for unused and unopened items. Refunds are processed after inspection. Please check our Refund & Returns Policy for details.
If you receive a damaged, defective, or incorrect item, please contact us within 03 days with photos, and we will arrange a replacement or refund.
Yes, we offer exchanges for defective or incorrect items. If your requested item is out of stock, we will issue a refund or store credit.
- Inside Dhaka: 02 business days.
- Outside Dhaka: 03-04 business days
International orders may be subject to customs duties, taxes, or import fees, which are the buyer’s responsibility.